AlgoSec Resident Engineer, US
At AlgoSec, What you do matters!
Over 1,800 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.
Join our global team, securing application connectivity, anywhere.
We are hiring an AlgoSec Resident Engineer to join our Delivery Department.
Reporting to: AlgoSec Resident Engineer Team Leader
Location: Atlanta, GA (Hybrid)
Responsibilities:
- Monitoring, operating, and maintaining company products at customers’ sites
- A SME (Subject Matter Expert) on company products and how to implement into a
- customer's environment.
- As a product expert, providing knowledge transfer and training on relevant
- areas of the product that meets the customer’s strategic needs.
- Assisting internal technical support department with troubleshooting as well as
- acting as an escalation point as needed.
- Providing consultation on upgrade and migration planning
- Establishing “Trusted Advisor” relationships with the management and technical teams
- within company customers while working with account team to extend company’s
- reputation and position as a vendor.
- Monitoring the Adoption Health within assigned customer account and providing a
- quarterly business review to further drive adoption.
- Advising and consulting on best-practices, lessons learned, and guidelines that will
- provide maximum benefit to customers as they adopt the company's security solution
- Working in tight integration with the Sales Organization, US-based Professional Services,
- Technical Support and R&D.
- Advocate customer needs/issues across departments.
- Assists in writing technical documentation, client SOPs and Runbooks as needed
- 25% travel required. Travel twice a week to customers
Requirements:
- Bachelor’s degree in Electronics and Communications Engineering or the equivalent
- 3 years’ experience as a Deployment Engineer
- Experience in Linux/UNIX environments
- Experience with networking devices (Switches, Routers etc.)
- Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.)
- Experience working with Cloud platforms and managing Cloud Security
- Experience in Linux script languages (PERL, Python, shell) - advantage
- Virtual routing and Software-defined networking - advantage
Salary: $110,000 per annum
Position is at AlgoSec Inc., 6525 The Corners Pkwy NW, Peachtree Corners, Georgia 30092
Email resumes to algosec.DB.843@applynow.io
This notice is being provided as a result of the filing of a permanent alien labor certification application for this job opportunity. Any person may provide documentary evidence bearing on the application to the Certifying Officer of the Department of Labor at:
U.S. Department of Labor
Employment and Training Administration
Office of Foreign Labor Certification
200 Constitution Avenue, NW
Room N-5311
Washington, DC 20210
AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance.
Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.
AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.